TEST YOUR KNOWLEDGE of Negotiation Skills
The following multiple-choice quiz is self-scoring. Once you complete it, click on the "Get Score" link to see the correct answers and find out how you scored.
1. The amount of time you should devote in planning for a negotiation is directly related to the amount of time you'll spend in the actual negotiation. How long is that?
Your Answer: Make a Selection Twice as long Four times as long Nine times as long
2. What is the cornerstone of just about every negotiation you will ever enter into? Your Answer: Make a Selection There's always a winner and a loser Every negotiation is a trade The other side is always your enemy
3. Which of the following actions represent the beginning of a negotiation? Your Answer: Make a Selection A demand A request An offer All of the above
4. Which of the following is not a stage of the negotiation process? Your Answer: Make a Selection Orientation Resistance Intermission Commitment Agreement
5. The tone for just about every negotiation will be set during which time frame?
Your Answer: Make a Selection The first five seconds The first five minutes The first five hours
6. True or False: You should never make the first concession. Your Answer: Make a Selection True False
7. Which of the following words should you always avoid using during a negotiation? Your Answer: Make a Selection Uncomfortable But Money
8. Which of the following statements best describes a negotiation tactic called "The Krunch"? Your Answer: Make a Selection You have to do it my way You have to do better than that You have to see it my way
9. When conflict arises during a negotiation, which is the best way to handle it? Your Answer: Make a Selection Avoid the conflict Compete with the conflict Integrate the conflict into discussions
10. True or False: It's better to make no deal rather than a bad deal. Your Answer: Make a Selection True False
Score = Correct answers:
